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  Frequently Asked Questions      

What does Secure Turf do?
At Secure Turf our primary focus is the health of your lawn, trees and shrubs. We provide the most comprehensive programs in the area including fertilizations, weed controls, white grub controls, brown patch and disease controls, fire ant controls, soil conditioning treatments, lime and gypsum applications, organic services, and full service property maintenance.

Why should I call Secure Turf?
Give Secure Turf a call when you want professional service that gives you a great looking green lawn with few weeds, few insects, and less disease. We are a full service landscape healthcare provider to take care of your lawn, ornamental trees and shrubs. We can assist you with weekly mowing services, or provide expert landscape design, installation, and restoration services. Give us a call today if you're considering a courteous professional landscape firm.

What happens when I call Secure Turf?
After you place a call to our office and provide us with information about what you’re looking for, we come out and visit the property. We provide a full evaluation, including details on the health of the lawn and landscape. We provide an estimate on the Secure Turf services that will most benefit your landscape, and details about proceeding forward.

How does Secure Turf's service differ from what the other guys offer?
Our programs are tailored to the condition of your lawn and the type of grass. Our programs are designed for the soils and growing conditions of this region. We use environmentally responsible products that do not over-medicate your lawn or landscape. They will not leach off your property and they are safe for your children and pets. We customize a program for your landscape to fit your desires and your budget.

Does Secure Turf use liquid or granular fertilizers?
Secure Turf uses both liquid and granular products throughout the seasons, as needed. Our products provide the best results using the least amount of active ingredient. We do not over-medicate your environment. We use environmentally safe products to give your lawn a consistently dark green color and few weeds.

Does Secure Turf require a contract to start services?
No, we do not require a contract! You can select our all-inclusive program, or pick and choose among the many services we offer.

What are the pay options with Secure Turf?
You can pay from the service invoice we leave at your home or business; online at our website; or call our office and give us your payment instructions. Our customers find our payment options very convenient!

What if I have a locked fence or pets that need to be put up before a service?
We strive to make our services as convenient as possible for you. We can make your service a call-ahead: we give you a call the day before we come out to visit your property so you can make arrangements to unlock the gate or leave your pets inside before you leave the house.

How soon after an application can we
play on the lawn?

We recommend that you stay off the lawn until our application has completely dried. The timeframe for re-entry into the yard varies depending on the time of the year and the current weather conditions. Some applications are granular (dry). The post-emergent weed controls are almost always liquid; allow them to dry before letting the kids or dog back out onto the yard.

I have a Bermuda lawn. Can Secure Turf help my yard?
Yes. At Secure Turf we have programs tailored for both fescue and Bermuda lawns in the Charlotte area. Bermuda turf requires a different set of nutrients at different times of the year. Your lawn will love our care!

What additional services does Secure Turf offer?
Our available services list is extensive! If your lawn, trees or shrubs have a need, Secure Turf has a solution. From warm-season Bermuda aerations, to top dressing lawns with amendments and soil, pre-scheduled insect and disease applications, deep root tree and shrub fertilization services, gum ball suppression and reduction for large trees, to transplanting an heirloom tree or shrub from an old property to a new one. If you have a need or project in mind for your outdoor environment, give us a call and speak with one of our friendly agronomists today!

Is Secure Turf a franchise?

No, we are not a franchise. We are a local company located here in Matthews. We service all of the Charlotte Metro area and some out of the way places. We've serviced landscapes as far away as Wadesboro, Statesville, Kannapolis, Chester SC, and Lancaster SC. Give us a call today to see if we service your neighborhood!

 

 





 
           
 
Secure Turf :: Horitculture Professionals :: P.O.Box 3180 :: Indian Trail, North Carolina 28079 :: 704-821-1900 :: Fax: 704-821-1687
 
           
 
Home | About Us | Why Secure Turf? | Lawn Care | Tree / Shrub Care | Landscape Services | Property Maintenance | Gallery | Resources | Contact